Error No License Keys Installed

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If the key does not exist, add a Common AppData string value key with value from step 2 (e.g. After making changes in the registry, reboot the system. Option 7: If Autodesk 2020 version software was installed using Install Now method. Uninstall Autodesk 2020 software from Windows Control Panel. Your license key is for a different EDITION of the product than the one that you are attempting to activate e.g. Attempting to activate XMLSpy Professional Edition 2016 with an XMLSpy Enterprise Edition 2016 license key. Your license key will not activate the VERSION of the product and edition that you are attempting to activate e.g. Run apptrack, then use option 2. 'License Summary' to see installed licenses. If there are no licenses at all, then install a Server for COBOL license and the problem will be solved. Apptrack may show some licenses described as 'Developer Usage'. This type of license is described in the documentation section: 'Chapter 3: Developer Testing. /ipk key: Change the Windows product key. Replaces the current product key if present. /ilc file: Install a license file. /rilc: Reinstall system license files. /rearm: Reset the evaluation period/licensing status and activation state of the computer. Use /rearm-app to specify an app, or /rearm-sku for a specific sku. This document explains how to do it on most routers its generally the same but commands can vary between routers and switch platforms,it talks about the PAK product activation key too you get when you buy your license off your Cisco reseller and a link of how to use it, once installed in your flash or bootflash depending on device its few.

On a new Surface tablet, I removed the retail products and installed ProPlus from Volume Licensing. However, each Office application prompted for activation. When a product key was entered, the Office application would still report it was not activated.

Error No License Keys Installed

The step-by-step explains how to use OSPP.VBS to resolve this issue.

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8 Steps total

Step 1: Quit all open Office applications.

Step 2: Open an elevated command prompt.

Step 3: Navigate to your installed Office subdirectory

In my Office 2016 case, that path was:

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C:Program Files (x86)Microsoft OfficeOffice16

Step 4: At the prompt, enter: cscript.exe ospp.vbs /dstatus

Example output:

---Processing--------------------------
---------------------------------------
PRODUCT ID: 00339-23044-55497-AA566
SKU ID: c47456e3-265d-47b6-8ca0-c30abbd0ca36
LICENSE NAME: Office 16, Office16ProPlusVL_MAK edition
LICENSE DESCRIPTION: Office 16, RETAIL(MAK) channel
LICENSE STATUS: ---LICENSED---
Last 5 characters of installed product key: WFHBB
---------------------------------------
PRODUCT ID: 00200-70000-00000-AA156
SKU ID: d7279dd0-e175-49fe-a623-8fc2fc00afc4
LICENSE NAME: Office 16, Office16O365HomePremR_Grace edition
LICENSE DESCRIPTION: Office 16, RETAIL(Grace) channel
LICENSE STATUS: ---NOTIFICATIONS---
ERROR CODE: 0xC004F009
ERROR DESCRIPTION: The Software Licensing Service reported that the grace period expired.
Last 5 characters of installed product key: KHGM9
---------------------------------------
---------------------------------------
---Exiting-----------------------------

In my case, I needed to remove the Office 16, Office16O365HomePremR_Grace edition item.

Step 5: Note the last five characters of the product key you want to remove.

In my case, the Office 16, Office16O365HomePremR_Grace edition characters were:

Last 5 characters of installed product key: KHGM9

Step 6: Enter: cscript.exe ospp.vbs /unpkey:[LASTFIVECHARACTERSOFKEYTOREMOVE]

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cscript.exe ospp.vbs /unpkey:KHGM9

Error No License Keys Installed

Output is as follows:

Forex trading tools. ---Processing--------------------------
---------------------------------------
Uninstalling product key for: Office 16, Office16O365HomePremR_Grace edition

---------------------------------------
---Exiting-----------------------------

Step 7: Rerun cscript.exe ospp.vbs /dstatus

This is to confirm that the product key is removed. My output:

---Processing--------------------------
---------------------------------------
PRODUCT ID: 00339-23044-55497-AA566
SKU ID: c47456e3-265d-47b6-8ca0-c30abbd0ca36
LICENSE NAME: Office 16, Office16ProPlusVL_MAK edition
LICENSE DESCRIPTION: Office 16, RETAIL(MAK) channel
LICENSE STATUS: ---LICENSED---
Last 5 characters of installed product key: WFHBB
---------------------------------------
---------------------------------------
---Exiting-----------------------------

Note we no longer see the Office 16, Office16O365HomePremR_Grace edition item.

Error No License Keys Installed

Step 8: Launch any Office product to confirm it does not prompt for activation

This flummoxed me for two days. However, calling the Volume Licence Support line led to this quick fix.

866-230-0560

3 Comments

Error No License Keys Installed Free

  • Mace
    Mike400 Sep 10, 2018 at 06:30pm

    It's a known bug relating to the Microsoft Office Desktop Applications. Uninstall those and then go delete these two keys in the registry:

    HKLMSOFTWAREWow6432NodeMicrosoftOffice16.0CommonOEM
    HKLMSOFTWAREMicrosoftOffice16.0CommonOEM

    Close all MS-Office applications and restart them. You don't need to reboot the PC.

  • Serrano
    mwhalenhtc Sep 12, 2018 at 05:08pm

    Thanks a bunch, @Mike400. I appreciate your help. I'm going to try that now on yet another computer with an Office problem.

  • Pimiento
    boingone Sep 21, 2018 at 02:19am

    Hi mwhalenhtc, i worked on this problem over two weeks. I already removed the two OEM registry keys but still getting the activation popup.

    The ospp.vbs works, Thanks :)